FAQ

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FAQ

FAQ PROVIDES BRIEF ANSAWERS many common questions . If no answer here of your question contact us info@comradesaddlery.com

I am new dealer and willing to start leather saddlery and equestrian product . Where do I start?


GREATE! For the best way we have to communicate base you specification and your quality expectation .After the negotiate we will provide sample at the competitive price so that you could sale product to our consumer easy and if you don’t have knowledge about the leather product so we provide a more information about leather product over all means we does fully support to our vendor.

Can I request sample before placing an order?


Why not this is the best way for the consistency and connectivity every order done by sample. For the peace of mind and importer needed we provides sample. The cost of sample is typically the cost product and shipping charges.

WHAT IS THE BENEFITS ACCOMPNIED TO comrade saddlery?


We does not only sale we provide good service and always behind you. There is impossible that exporters could develop every things but comrade saddlery can develop every things as you want. We provide quality certificate if minimum order quantity more than 100 piece minimum two color.

What is your MOQ (minimum order quantity). Can you emboss logo what is price.


MOQ is 25 pcs per color. Yes the price of logo setup one time text 1’’in to 1” is 10$ US. .

What is the method of shipment? What are you provide goods door to door?


Our delivery through FOB and CIF you can discuss this topic and deliveries through FedEx, DHL and DTDC provides goods door to door.

I would like to keep our designs & and source confidential.


We take the confidentially of you proprietary information very seriously and therefore do everything in our capacity to keep that information confidential also with designs and article.

Do you guarantee the workmanship and quality of the product you manufacture ?


Comrade saddlery has splendid craft man there is impossible to mistake. After a production our team checks quality then goods forward to shipment we gives 100 % satisfaction and guarantee. If there is defect on the goods you can return next order goods will be shipped.

If any malefunction in the goods like that measurement & leather quality.Do you replace it ?


This is my liability that we provide goods according to purchase order if any malefaction in the goods you can return base on the purchase order.

What types packing available?


We have various type packing available like that PP PACKING, BUBLE RAP PACKING, CUSTOME BOX packing, armor packing among others.

When and how do I pay for my order ?


You have to pay 50% deposit at the time of order conformation after complete the production we will send you product image and video for the peace of mind then you have to remaining balance paid at the ship date.
For more enquiry contact us- info@comradesaddlery.com